Salary: £30,530 p.a. FTE
Full-time (40hrs/week) - fixed-term until 31st March 2026
Closing date: 9am on 24th October 2025
Interview dates: tbc

Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday (full-time equivalent) and access to Cyclescheme (for discounted bikes and accessories).

Outreach Plus offers specialist support to people who are new to or entrenched in rough sleeping. The team carry out regular street outreach at different times of day and night forming relationships of trust with people who are sleeping rough in Watford.

Outreach work is community-based and involves frequent walking and being outdoors in different environments.

What sort of person are we looking for? A person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping, sofa surfing eviction or living in temporary accommodation as a person, not just as ‘rough sleepers’ or ‘service users’.

You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration and be open to gaining new insight and understanding.

You will be motivated to find solutions for service users you are key working through partnership work internally and externally. You have the ability to manage complex behaviours and to support service users who may be in difficult situations. You will be a team player who supports colleagues and helps the team to offer the best possible service.

To apply, please send your CV to HR, 67 Queens Road, Watford, WD17 2QN or by email using the button to the left.

Please read the job pack below for all the details and for more information, please contact Ekta Gurney, HR Manager, egurney@newhope.org.uk or 01923 210 680.

Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. We reserve the right to close the advert early.