New Hope enjoys the support of around 130 regular volunteers and, each year, more than 200 people will volunteer in some way.

General Drivers

The Reason

New Hope’s shops generate crucial income for our services to people in housing crisis in Watford. At present we have a shortage of drivers to pick up and deliver furniture donations and items to our shops and services. 

The Role

Drivers collect goods from residential and business premises using our New Hope vehicle, and then deliver them to our shops and services.  

The Right Volunteer

Drivers must be over 25 and have no more than three points on their driving license. The right volunteer must also be able to lift heavy bags,  boxes and furniture, and be available at least one morning or afternoon per week. Some flexibility is desirable as donations are sometimes offered to us at short notice.

The Reward

New Hope Drivers play a crucial role in keeping the flow of donations moving from the local community through our shops and into crucial funds for our work with local people in housing need. Therefore Drivers will gain a huge sense of satisfaction knowing they are fulfilling an important role ensuring that we can respond to the generosity of supporters and turn it into funds that regenerate lives here in Watford.

Breakfast volunteers at the Rough Sleeping Prevention Service

The Reason

The number of people rough sleeping is at an unprecedented level, both locally and nationally. 

The Service will be solely focused on supporting rough sleepers, sofa surfers, and those at immediate and urgent risk of homelessness, working with them in accessing safe and secure accommodation.

In the morning from 8:30-10am, the service will be providing a hot cooked breakfast for those eligible for the Rough Sleeping Prevention Service. And from 9:45am a takeaway lunch will be available. Access to showers, laundry and the clothes store will also be available.

Then from 10am, the Haven will only be accessible to those who have appointments with the new Rough Sleeping Prevention Service support workers. There will be an area for those waiting their appointment, where they can help themselves to a hot drink.

The Role

The role would involve working in the Haven Support Centre’s kitchen from 8am-11am Monday to Friday. The role involves: 

  • Cooking and serving a hot breakfast
  • Serving hot drinks (during the breakfast time).
  • Preparation of the takeaway lunch (sandwiches etc.)
  • Washing up and tidying the kitchen

This is an important role in ensuring the smooth running of the Service at the Haven.

The Right Volunteer

  • Be able to commit to helping one day a week
  • Be confident in the kitchen
  • Be reliable and punctual
  • Be able to work under pressure
  • Be able to follow instructions and work within set guidelines 
  • Have the ability to build good rapport
  • Have a good awareness of boundaries
  • Be able to say no
  • Be able to stand up for the period of volunteering
  • Be able to work well independently and as part of a team

Your Reward

The opportunity to work together with New Hope in helping and supporting those who rough sleeping or sofa surfing.

You will receive full appropriate training (e.g. Food Hygiene Certificate) and ongoing support from the staff team at the Rough Sleeping Prevention Service. Volunteers are an integral and much valued part of the New Hope Team.