The Haven - Homelessness Support and Advice Centre
Support & Advice Centre for People Facing Homelessness
The Haven focuses on providing humanitarian aid and practical help for people facing homelessness. During their ‘Drop In’ service they offer hot food, showers, laundry facilities and clean clothes. Alongside this the team provides assistance and advice on housing applications, benefits, medical referrals and any additional support needed to those threatened with homelessness, or those who are homeless but may, or may not be rough sleeping.
The Haven
Manager: Debby McKinlay
Phone number: 01923 801 382
The Haven
4 Whippendell Road
Watford
Hertfordshire
WD18 7LU
The Haven impact:
In the financial year 2025/26 319 different people attended the Haven and we saw 126 people with a new case of homelessness.
“When you’re homeless you feel invisible. People look the other way, or cross the street to avoid you. But the volunteers at the Haven don’t look the other way. They see you and they talk to you like you’re human, like you matter. That keeps you going.””
How to access:
Drop-in services available from 8:30-10:30am Mon-Fri
The Haven staff are available from 8.30am to 15.45 Mon-Thurs
and 8.30am to 15:00 on Fridays for help and advice.
Currently closed Saturdays & Sundays.
How to help:
We currently need:
Ladies underwear size 8-10
Small rucksacks/backpacks
Sleeping bags
Small bottles of water (500ml)
Any packed lunch items
Small bottle of sun lotion
Items can be brought to the Haven between 11am and 2pm, Mon-Fri. Thank you!
