THE HAVEN

HOMELESSNESS SUPPORT AND ADVICE CENTRE

Preventing
homelessness.
Transforming
lives.

Support & Advice Centre for People Facing Homelessness

The Haven focuses on providing humanitarian aid and practical help for people facing homelessness. During their ‘Drop In’ service they offer hot food, showers, laundry facilities and clean clothes.

Alongside this the team provides assistance and advice on housing applications, benefits, medical referrals and any additional support needed to those threatened with homelessness, or those who are homeless but may, or may not be rough sleeping.

DONATE TODAY

WE PROVIDE

  • Advice and outreach service

  • A postal address

  • Access to personal items

  • Packed lunch

  • Shower and laundry facilities

  • A place to charge a phone

HOW TO ACCESS

Drop-in
Drop-in services are available from 8.30am to 10.30am, Monday to Friday.

Help and advice
Haven staff are available for help and advice from 8.30am to 3.45pm Monday to Thursday, and 8.30am to 3pm on Fridays.

Weekends
Currently closed Saturdays and Sundays.

HOW TO HELP

ITEMS WE CURRENTLY NEED

  • Ladies underwear size 8-10

  • Jogging bottoms (male and female) - medium and small

  • Basic t-shirts

  • Small rucksacks

  • Hoodies (small and medium)

  • Sleeping bags

  • Small bottles of water

  • Packed lunch items

Items can be brought to the Haven between 11am and 2.30pm, Mon- Fri. Thank you!

IMPACT OF THE HAVEN IN 2025/26

  • 319

    people were helped

  • 37

    people on average per month attended the drop-in for food, showers and clothes

  • 6,202

    hours of support given

“When you’re homeless you feel invisible. People look the other way, or cross the street to avoid you. But at the Haven they don’t look the other way. They see you and they talk to you like you’re human, like you matter. That keeps you going.”

— BOBBY, A MAN WHO ACCESSED THE HAVEN